Comments from HVAC Attendees:

David M. Burd

Service Heating & Air, Inc.    (770) 454-4629

"I truly believe I have received more from this course than any other I’ve attended. Not only has it provided the knowledge and schooling, but the tools to implement the programs. I am enthused in working with this program and Grady & Associates going forward."

Marc Lidgard

Great Lakes Heating & A/C, Inc.    (574) 287-2397

"Very good use of time. Definitely will help any company that uses the information presented earn more profits."

Trish Butler

Gordon Air Conditioning & Associates, Inc.    (850) 682-5509

"I learned during the three-day period that we were actually billing 35% of the “billable/street rate” we thought we were charging. Very well organized. You packed a tremendous amount of info into a very short amount of time and all the info you are sending us home with (tapes, etc.) is amazing! You have been such a blessing. Thank you for your encouragement, patience & common-sense, down-to-earth approach."

Dusty Rhoades

AirTech HVAC Services LLC    (970) 356-7072

"I learned how little I knew about pricing. This was great for me. I feel I have a good understanding of how to be more profitable now."

Roger Swartzendruber

Cecil’s Heating & Cooling Inc.    (219) 533-9447

"I am very impressed with the boot camp. All materials, meals, classroom, and presentations were very top notch and professional. The information I learned and the tools I was given are next to imperative if you are to run a profitable business, not just by mistake! The entire staff was very friendly and helpful. We had a great time, and became excited about tracking our business/success. Thanks."

Rob Basnett

Basnett Plumbing & Heating, Inc.    (978) 486-3767

"This class is a must see-do-have in order to charge what you should charge and feel confident when someone complains about the price. It’s bad for everyone in our industry when someone is confronted about the price and they back down because the owner thinks it’s a lot of money due to not knowing their real costs. This class is a must in order to move ahead."

Tony DePew

DePew Plg. Htg. Clg.    (260) 894-3223

"Excellent, learned more than I ever thought I would. Tom taught in an easy to learn way. Made to feel that I can accomplish all these things with the software provided. I plan on coming back for a refresher in the near future."

Mark Sanders

Mechanical Consultants    (270) 785-9505

"The thing that I learned that was a surprise to me was the overhead cost per hour and how common problems are to other businesses. The seminar was very helpful. The pace was good. We had time to work with the software. The material provided (software, books, tapes) were more than expected. Excellent resources. I feel the session was a very good value."

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Comments from Plumbing Attendees:

Tony Fusco

Positive Plumbing     (435) 438-7888

"I learned that I needed benchmarks to track progress. I enjoyed the learning experience. It has given more confidence now to go out and sell 'my price' to my customers.”

Calvin Inman

Dynamic Plumbing    (713) 920-1220

"The most valuable part of the program was determining my cost of business and what I should charge per hour. I thought it was the best business training class that I have been to. Tom really worked with me to help discover the gaps that need filling at my company. I really enjoyed my time here!"

Jenni Dill-Seyer

Seyer Plumbing & Heating     (701) 349-3328

"I was very impressed with your entire program. The knowledge I gained on everything from family living to nonbillable hours was quite overwhelming. We learned what cuts we need to make in order to make more profits."

Jim Snyder

Rooter Services, Inc.    (480) 967-5943

"This is a very informative and was a well presented seminar. Having the book in front of me as well as seeing the same thing on the screen was a big help. Seeing that hourly pay scale is not for Rooter 2000 will definitely steer me in the right direction for a new structure."

Mark Sanders

Mechanical Consultants    (270) 785-9505

"I am very impressed with the boot camp. All materials, meals, classroom, and presentations were very top notch and professional. The information I learned and the tools I was given are next to imperative if you are to run a profitable business, not just by mistake! The entire staff was very friendly and helpful. We had a great time, and became excited about tracking our business/success. Thanks."

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Comments From Electricians:

Paul & Marlys Dotzenrod

Paul’s Electric    (701) 439-2216

“Session was well planned, well executed and overall easy to implement or understand. We never expected to learn so much in such a sort time. We feel more comfortable about the future of our business and how we can make changes and improvements.”

David & Linda Wells

Elite Electric, Inc.    (605) 582-7701

"Very enjoyable. Generated a stronger desire to be more accountable in our company and our family. Very informative, was useful for all levels of business from small to large operations.”

Teri Martinson

Modern Electric     (701) 232-2986

“Being involved in the daily business financial operations, this class has taught me numerous ways that we can track or change our areas of business to generate greater profits in the company.”

Scott Kennedy

K & N Electric     (605) 957-4425

“I was very impressed with the presentation. It was explained at a level that was easy to follow and understand. I am very thankful for the opportunity to have participated in the class.”

Greg Goff

Goff Electric    (320) 567-2355

"I was pleased to find this being presented by a Christian and that the approach is basically to “owe no man anything but to love him.” Running a debt-free business is a goal for my wife and I and once we get by the cash-flow crisis we’re in, we will be able to implement this plan fully."

Corry Neuhauser

Scott’s Electric     (605) 772-1855

"It was very intense but am leaving here with a good feeling about being in business. It’s amazing to think you know so much about your business but in reality you don’t. Thanks for all the tips and ideas."

Darin Rusch

Dakota Supply Group     (701) 255-7112

"I came to DSG from a small business. The small business was very successful but could have been much more successful if this program would have been followed. I like the attitude in which the material was presented. I believe we can never truly be top flight and it should be everyone’s goal to constantly strive to be better. This program should do that for anyone that would put forth the effort."

Greg Mattson

Century Electric     (701) 746-8727

"Very good use of time I learned more about how my business operates and why in 3 days than I have in 14 years of business. Software is awesome and easily understandable. This seminar will return a value to my company of a great proportion as compared to how much it cost. I am a very satisfied customer and a great cheerleader for Basic Business Bootcamp."

Tom Rosendahl

Dakota Supply Group    (701) 746-7373

"Basic, yet “PhD” quality information presented in a very understandable format. If all contractors would attend the BBB the world would be a much better place!! Thank you, Tom – look forward to working together in the future.."

Paul & Marlys Dotzenrod

Paul’s Electric    701-439-2216

"Session was well planned, well executed and overall easy to implement or understand. We never expected to learn so much in such a sort time. We feel more comfortable about the future of our business and how we can make changes and improvements."

David & Linda Wells

Elite Electric, Inc.    605-582-7701

"Very enjoyable. Generated a stronger desire to be more accountable in our company and our family. Very informative, was useful for all levels of business from small to large operations."

Dana Gunderson

Lightning Electric    218-463-2347

"It really makes you sit back and look at the company and how it is fitting in the business world."

Chancy Otto

Lightning Electric    218-424-6886

"I thought the program was really good and really beneficial to my company and I’m glad my competition didn’t attend."

Teri Martinson

Modern Electric    701-232-2986

"Being involved in the daily business financial operations, this class has taught me numerous ways that we can track or change our areas of business to generate greater profits in the company."

Scott Kennedy

K & N Electric    605-957-4425

"I was very impressed with the presentation. It was explained at a level that was easy to follow and understand. I am very thankful for the opportunity to have participated in class."

Jason Anderson

Anderson Electric    218-874-2173

"I was very interested in the program the whole time. Tom is a fun and interesting speaker."

Joe Dupont

Dupont Electric Inc.    605-882-6954

"The knowledge that Tom has about the computer program and business is general."

Pat Loosbrock

Fulda Electric Service, Inc.    605-582-7669

"I felt really good about this information I was however a little surprised at the results. (I hope I can change things by this time next year.)"

Greg Goff

Goff Electric    320-567-2355

"I was pleased to find this being presented by a Christian and that the approach is basically to owe no man anything but to love him. Running a debt-free business is a goal for my wife and I and once we get by the cash-flow crisis we’re in, we will be able to implement this plan fully."

Steve Walker

Grotberg Electric, Inc.    701-845-3010

"Very good presentation--very impressed by your deliver and speaking abilities. Be careful, you are very influential to this type of audience. They will follow whatever you lead."

Bob Lillis

Lillis Electric Inc.    701-663-3570

"I am very impressed with the current content. More time with what if scenarios. Thank you very much; this was by far the best seminar I have attended."

Jeff Miller

Miller Electric Inc.    701-756-6859

"Presentation was excellent. Learned things that I would or could have used when business was started. It’s never to late to start!"

Glenda Ellingson

Nordick Electric Inc.    701-642-5550

"I was impressed! I believe my boss was also, even though he is not hear today to fill out his own feedback sheet."

Corry Neuhauser

Scott’s Electric    605-772-1855

"It was very intense but am leaving here with a good feeling about being in business. It’s amazing to think you know so much about your business but in reality you don’t. Thanks for all the tips and ideas."

Scott Neuhauser

Scott’s Electic    605-722-1855

"Tom and Jim were knowledgable, helpful and top-notch presenters."

Tor Sorlien

Sorlien Electric Inc.    605-368-7371

"Probably the best 3 days for the future of the company."

Dean Borchardt

Sorlien Electric Inc.    605-368-7371

"Excited to get back to work and apply what we learned. Look forward to improved profitability in years to come."

Tony Todavich

Todavich Electric    218-751-1699

"I thought the session was very good. It answered a lot of questions I had and verified some of my thoughts. I would definitely do it again."

Todd Plaster

Todavich Electric Inc.    218-751-1699

"This program has changed the way I look at business. New and inventive ideas that I will try right away. Thank you."

Dean Eggebraaten

Todavich Electric    218-751-1699

"Tom is an excellent teacher. He kept my attention for the whole 3 days (my wife can’t even do that)!"

Larry Fonder

DSG    701-237-9440

"Very impressed. All customers of DSG should attend."

Dale Geritz

DSG    701-237-9440

"The seminar was very well taught and I believe that my customers are going to utilize the programs. It was an eye opener."

Kelly Hooker

DSG    351-2443

"Very well presented—not overly complicated. Comprehended well. Great for my customer has said was impressed along with my self."

Greg Kopecky

DSG    605-225-7100

"Very good. Well prepared and presented. Now we know how to track, and record the profit of a company. I liked the service agreements and feel this is a good way to keep business."

Scott Lundberg

DSG    701-237-9440

"Enjoyed it. Got to know my customers and his business better; I should now be able to better serve his needs."

Darin Rusch

Dakota Supply Group    701-255-7112

"I came to DSG from a small business. The small business was very successful but could have been much more successful if this program would have been followed. I like the attitude in which the material was presented. I believe we can never truly be top flight and it should be everyone’s goal to constantly strive to be better. This program should do that for anyone that would put forth the effort."

Jeff Stone

DSG    605-348-7100

"Thought the program was very informative and would suggest it to any of my contractors."

Ryan Tracy

Dakota Supply Group    605-996-7591

"Very very good. The information and the time spent one on one. Sometime may be taking the people and scheduling that hour or different increments to spend with company one on one. Ex: meet with ABC at 9:00 to 9:45, meet with Lee David 9:45 to 10:30 etc. To make it more time equal and make them ask questions without people."

Scott Kennedy

K&N Electric    605-957-4425

"I was very impressed with the presentation. It was explained at a level that was easy to follow and understand. I am very thankful for the opportunity to have participated in class."

Byron Krull

Otter Valley Electric Inc.

"I had my doubts on what I would learn when I signed up. I was very pleased. Tom was a very interesting speaker. I would recommend this to any contractor and would do it over again."

Carol Krull

Otter Valley Electric    792-475-3800

"I found it very informative. You guys are great speakers and were excellent at answering questions. Liked the stories in between. Not all business. Your software is excellent. Easy to navigate through."

Doug Grinde

Advance Electric Inc.    701-746-5222

"I really enjoyed listening to Tom, his knowledge of the material and the way he presented it made it easier to sit all day when I usually can’t."

Josh Grinde

Advance Electric Inc.    701-746-5222

"Very very much of an eye opener!"

Tim Reurink

DSG    605-393-8549

"Customer loved it which should cement relationship with myself and DSG."

Greg Mattson

Century Electric    701-746-8727

"Very good use of time I learned more about how my business operates and why in 3 days than I have in 14 years of business. Software is awesome and easily understandable. This seminar will return a value to my company of a great proportion as compared to how much it cost. I am a very satisfied customer and a great cheerleader for Basic Business Bootcamp."

Gary & Cheryl Braun

Braun Electric, Inc.    701-843-8427

"Was time and money that will profit my business in the coming years. A lot of information presented in a profession manner."

Brent & Toni Pflaum

Lake Region Electric Inc.    701-662-7103

"I was totally impressed with the entire parameters of the course and truly intend to implement into our business immediately."

Bob Tupa

Dakota Supply Group    701-746-7373

"The seminar is very good and will help contractors succeed if they implement the tools provided."

Tim Jensen

DSG    605-336-3880

"I feel it was very valuable for my customer. They learned many things about organization and how to make their companies successful."

Susan Cowd

Pulda Electric    605-582-7669    (DSG BBB 12/03)

"I thought it was very informational. I learned a lot and hope to use the information at the office."

Jay Van Voorst

American Electric    605-336-8310 (or 605-330-8310?)

"It gave us ideas on what departments that needed improvement. It was very informative and helpful. Gave us the chance to see that we are in the same boat as other contractors and the chance to talk with them."

Molly Breyfogle

Breyfogle Plumbing and Heating    (DSG 12/03)

"I enjoyed it. I guess I don’t work that much at Jim’s shop but I think I’ll have to start. I think anyone that has own company when first starting or years into it should go to this bootcamp."

James A. Breyfogle

Breyfogle Plumbing & Heating

"I was really impressed on all the information we received and all the literature that was given to us."

Albert Sutton

Al Sutton Electric    605-341-5300

"Very informative. I intend to use this information immediately. I wish I had attended this two years ago. Tom is an excellent speaker. The sessions were entertaining. I was impressed with Tom’s character. I think its great that you talk about family and God. Planting seeds."

Jeff Casanova

Dakota Supply Group    605-225-7100

"Very professionally prepared seminar. I thought three days would be too much but all three days were very interesting and informative even though I am not in the contracting business."

Rick Howe

Howe Electric, Inc.    605-368-5467

"I cannot say it was different than I expected, because I didn’t know what to expect. However, I learned a lot about the change we need to make to try to be a profitable and therefore successful company."

Pam Howe

Howe Electric    605-368-5467

"I felt it was a very informative three days. I learned a lot about costs of running a company with different departments which I hope to implement at our office. Thanks Tom!"

Jeff Stone

DSG    605-348-7100

"I once again thought the bootcamp was very good and look forward to watching the customers profit from what they have learned and in turn becoming better customers of ours."

Lynn Cunningham

Cunningham Electric    605-226-3036

"Tom did a fantastic job of talking in terms we could understand. The session was at a proper pace to grasp some important material and not feel rushed."

Scott Mayer

Scott Mayer Electric    605-236-5730

"For a start up company what a powerful way to start, decision making software, understanding what areas to track, taxes, flat rate pricing."

Paul Samson

Samson Electric    701-284-7433

"Great! Touched on a lot of concerns of my business that need attention; material and presentation moved rapidly. Always a good forum of clients and Tom for group discussion."

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Comments From Chimney Sweep Attendees:

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Comments From Landscaping Attendees:

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