#1 - Product and Service Pricing for A Profit

This program deals with the most basic, and critical of issues: labor pricing. Each contractor brings information with them (a list of what to bring is provided) and will determine what their “real” costs of doing business is - from a cash flow perspective. Once the cost of doing business is determined, each company then goes through the process of determining what they must charge per hour for service, and/or installation, to cover that cost while generating their predetermined profit margin. The pros and cons of flat rate pricing are also presented in an open discussion format. Forms are available for companies desiring additional information from one of the flat rate companies. (Grandy & Associates does NOT have a flat rate system of it’s own.) Tom Grandy and Bill Kinnard both present this program.

#2 - Cash Flow and Cash Flow Budgeting

Once proper labor pricing is determined, the next major obstacle is cash flow. Cash flow puts more companies out of business than any other single thing, except improper pricing. This full-day workshop “walks” the contractor through the process of developing a month by month, department by department, cash flow budget. The budget then tells each contractor what department is making money and which isn’t, and projects their monthly cash flow needs. During the session we discuss payables, receivables, and a formal collection's policy. Numerous cash flow tips are presented and the use of Visa/MasterCard is discussed along with how to set up a line of credit. Tom Grandy and Bill Kinnard both present this program.

#3 - Service Agreements - The Contractor's "Golden Goose"

Service agreements are the basic building block for profitable growth going into the 21st century. Service agreements build vital relationships between the contractor and their customer. This program walks the contractor through the process of designing, pricing and marketing service agreements. Like the other programs, this program is in a workshop format with each contractor using their own numbers. Tom Grandy and Bill Kinnard both present this program.

#4 - Modeling Your Company on the Computer

During this full-day session, each student models their company on the computer using the Window's version “Labor Pricing for a Profit with Cash Flow Projections” software. All departments are modeled at once and all are interactive. Once the model is completed, the user knows what to charge in each department to generate the profit they desire. PLUS the program generates a month-by-month, department-by-department, cash flow budget. There are over 20 reports generated, including reports telling the user what to use for an internal hourly rate, if they go to flat rate pricing. Once the company is modeled, they can click the “copy” button and make as many duplicates as they wish so the “what if” process can begin to MAXIMIZE PROFITABILITY! Since the students take the software home with them, it gives them the ability to change their model as things change in their company. Tom Grandy & Bill Kinnard both present this program.

#5 - Fifteen Things All SUCCESSFUL Companies Have in Common

This is a wonderful introductory program because it touches on a portion of nearly every full-day program, plus a lot more. The morning session covers fifteen things all successful companies do. Each of the fifteen areas has point values assigned to it for the students to rate their company. Once the fifteen areas are briefly covered, the afternoon session goes into additional detail, using a sample company, on labor pricing and cash flow. Attendees walk away with all sorts of great ideas to increase company profits. Tom Grandy and Bill Kinnard both present this program.

#6 - Twenty-Seven Practical Things You Can Do Today to Make More Money Tomorrow

Everybody wants to make more money. This full-day program is presented in a roundtable format. As each of the 27+ areas are covered, there is open discussion between contractors on what they do about the item being discussed. The twenty-seven money saving ideas are great but the discussion really begins to flow as the group shares their ideas! You may want to bring a tape recorder to this session to capture all the ways of saving money! Tom Grandy and Bill Kinnard both present this program.

#8 - Providing Great Customer Service...In The Trenches

Your customers are the lifeblood of your company. Without them, there is no reason for you to exist! It is imperative that you make them feel like your most important customer - because to them, they are. At the same time, your techs and installers got into this industry because they like to work with their hands, not deal with people. Are They giving your customers more information then they want to know? Or are they leaving them feeling like they are being kept in the dark? How does your receptionist or dispatcher deal with an angry customer when they call in? Do they set the techs up for success? Or do they only serve to make the problem worse? This program is fast moving, fun and applies to every employee in the contracting company. Bill Kinnard is the presenter of this program.

 *Full seminar manual for $39.95 plus $8.00 shipping.

The above programs are full-day seminar/workshops. Each of the above
programs can also be presented in a half-day format or in 1-3 hour
sessions. Grandy & Associates also has
several short programs (1-3 hours) that are specifically
designed for conference settings.