| Toinette Foster,
Service Manager |
| AAA Heating and Cooling |
| “Our company recently began using the
ProfitMaxx program. Since we began using it we can easily
see where our service department’s revenue is at the touch
of a button. We now know which techs are profitable and
which ones need a little more help.”…Now I can confidently
present the service department report at our weekly meeting
with detailed reports to back me up. I would recommend
ProfitMaxx to any company who wants to insure that their
service department is profitable." |
| Bonetta J. Day, President |
| Dayco Heating and Air |
| “By adding this software to my management
tools, I have been able to assess the performance of my
service techs and find where the leak of profits have been
going…I knew service was not where it should be but all I
could do was manage to the negatives of losing money. I
could not point to any particular issue and address any
improvements needed…ProfitMaxx allows me to do just that,
zero in on specific issues. I have been able to see my most
experienced tech was not charging for his work even though
he was doing a great job. " |
| Steven T. Clark,
President |
| Genesee Fuel & Heating Co |
| “I would like to wholeheartedly endorse
this product to any owner who wishes to maximize service
department profitability. Genesee has been in business for
over 70 years, and in that time no other program or process
that we have used has impacted our service department so
quickly. With the help of ProfitMaxx, our 4th quarter 2002
will prove to be our most profitable quarter in 10 years.
Our Jan. 2003 revenues improved 30% from January 2002, yet
our wages were only 75% of last January. ProfitMaxx has
given us the ability to collect data that has always seemed
impossible to collect and to make decisions based on good
information rather than feels and assumptions. It goes
beyond flat rate pricing by giving us time utilization and
efficiency data…has provided a feedback tool to our service
techs to gauge their performance against company goals…" |
| Paul Robben, President |
| Robben & Sons Heating |
| “When we purchased your software we had
seven service techs and we needed to let two go. If I hadn’t
implemented ProfitMaxx I would have fired my best
technician. What I have found with other software is that I
can’t get the information until the following month. That is
too long if we are going to have 12 profitable months. With
ProfitMaxx I can see which techs need help, who is not
getting leads, who’s having callbacks, who isn’t charging
diagnostic and who my top producers are. I can’t make
corrections to fix this month’s problems if I don’t see the
results until next month." |
| Andy Anderson |
| Valley Furnace, Inc |
| “We have been using ProfitMaxx for 2 ˝
months. The information we receive in the reports has
enabled us to know our technician’s strengths and
weaknesses. So often technicians claim that (all my calls
are warranty work for the install department), this system
enables you know exactly how many calls are warranty calls.
This is just the beginning of the information you can get
from the reports…The investment in this program will pay for
itself in a very short time. My estimate puts it at about 3
to 6 months. I wish my stock portfolio could do that. Feel
free to call me for more information. I’m serious. Call me." |
| Leonard Vance,
President |
| Vance Heating and A/C |
| “I have used ProfitMaxx for the last six
months and enjoy all the reports, especially the Performance
indicators. Our Techs now understand the need to produce
revenue, sales leads, and service agreements. This software
gives me the tool to assess their performance and give
spiffs on sales leads and service agreements…I would
recommend this software for anyone who runs a HVAC
business." |
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