Twenty-Four Key Performance Indicators

The only way to insure profitably in your service department is to have specific standards in several different areas and then to accurately measure data against those standards. There are “Twenty-Four Key Performance Indicators” every service department needs to measure against.

Meet or exceed the standards and you will be profitable; miss one or more of the standards and profitability will fall.

Measuring technician productivity against specific standards will always increase profitability.

Click below to view the indicators in different formats or request a CD:

 


  Grandy & Associates | 1020 Halifax Drive | Suite 102 | Owensboro, KY 42301
                                             800-432-7963