SuperTech 500 is a technician bonus system based on real, accurate and measured performance. Each Key Performance Indicator is measured and converted to points in nine categories, all of which have solid industry defaults preset in
PROFITMAXX. You can change any, or all, of them to best
fit your company goals and marketing structure. The bonus system
measures the following areas:
- Billable Index
- Sales Leads Overall
- Sales Leads Old Equipment
- Maintenance Agreements Sold
- Completion Ratio
- Personal Performance
- Maintenance Performance
- Billable Labor Ratio
- Revenue Goal Performance
Plus, there are two more categories which you can use at your discretion:
- Attaboys
- Pole Points
Like the Nextel Cup (Winston Cup) there are point standings year to date for each technician so you can have a strong finish to your year's race.
Each month, the top three technicians are listed in Victory Lane along with their points earned by category, pit time and year-to-date cup standings and ranking.
Companies use points in many different ways:
- Maintaining a certain point level determines next year's pay increase
- Points earned determine bonus multipliers
- Sport catalogs and brown goods catalogs have items available based on points instead of dollars
- Formal training
- Next new truck
- SuperTech jackets, hats, patches, shirts earned at different point levels
Tech bonuses are no longer based on “Gee, I think
Bob did a good job this year.” Bonuses can now be paid based on real,
measured productivity!
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