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What Makes a Great Team?

Like any great company, it takes a team of dedicated individuals working toward the same goal to accomplish a stated vision. The mission of Grandy & Associates is to teach contractors how to run a profitable business. With that, our mission is being accomplished each and every day due to the combined efforts of the following dedicated individuals.

 


 

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Tom Grandy, Founder

Tom founded Grandy & Associates in 1987 to teach contractors how to run profitable businesses.  He is an industrial engineer by training and has over 50 years experience in industry and small business.  Tom is responsible for developing the industry's leading software program "Labor Pricing For A Profit" as well as creating the "Profit University Audio Series".  He also writes informative articles for numerous trades publications.

Email Tom

 

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Bill Kinnard, President & Owner

Bill joined Grandy & Associates in 2005 and is currently the President & Owner of the company with over 30 years experience in the trades industry.  He has conducted decades of business, financial, technical & customer service training.  Bill has a unique ability to connect with people as well as a real passion for teaching contractors to better understand their businesses as well as to help their employees become superior performers.

Email Bill

 

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Rob Rusniaczek, Trainer & Business Consultant

Rob joined the Grandy Team in 2015.  As an engineer and entrepreneur, Rob has over 25 years of experience in business.  He has worked as Director of Operations responsible for HVAC sales, service management, and implementing technology and work processes for day-to-day operations.  Rob is a passionate servant leader with tremendous energy and helps companies redefine their business to create alignment and success thus making them more profitable.

Email Rob

 

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Patrick Chapman, Trainer & Business Consultant

Patrick joined the Grandy team in 2017. Over the last 20 years his experience includes Warehouse and Inventory Management, Service Manager, Installation Inspections, Comfort Consultant, and Distribution Territory Manager.  He is also accomplished in New Business Development, Residential and Commercial System Design, and Upselling with Financing. Patrick combines these areas of expertise with an engaging style and practical tools that create lasting success.

Email Patrick

 

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Nichole Rusniaczek, Trainer & Business Consultant

Nichole joined the Grandy Team in 2017 with experience in the HVAC industry as a Customer Service Representative.  She specializes in dispatching along with process development & implementation.  Nichole holds a Bachelors and a Masters degree in Curriculum & Instruction and is responsible for new course development as well as training.  Her passion is in helping CSRs unlock their leadership potential which in turn helps the companies they work for to become more profitable.

Email Nichole

 

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Gene Heacock, Team Assessments Manager

Gene joined the Grandy Team in 2014 to head our Team Solutions Division.  He brings over 40 years of leadership development & experience along with team training & coaching experience.  Gene holds Bachelors, Masters & Doctoral degrees and is certified as a Professional Behavioral Analyst from TTI International.  He is passionate about serving people by helping them achieve their growth potential as a leader, thus enhancing their business and making it more profitable.

Email Gene

 

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Dailia Adams, Trainer & Business Consultant

Dailia joined the Grandy Team in 2016 with over 30 years training experience in the classroom, one-on-one and online as an eLearning Specialist.  She holds a Bachelors Degree in Training, an MBA with eBusiness emphasis & a Graduate Certificate in eLearning.  Dailia is an accomplished public speaker and has delivered presentations across the U.S. and Canada.  She is dedicated to making sure students acquire the skills they need to be successful in their jobs.  

Email Dailia

 

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Paul Sauvey, Business Manager

Paul joined Grandy & Associates in 2013 with over 15 years of Business Management experience.  His duties include; but are not limited to; managing the finances, strategic planning and quality assurance of the company and business as a whole.  In addition, Paul also coordinates all meetings and events along with handling the daily operations of the company.

Email Paul

 

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Nikki Stathas, Project Manager

Nikki joined Grandy & Associates in 2013 with over 25 years of customer service experience.  She is responsible for the development of products and services offered by Grandy & Associates.  Her primary focus is the development and production of all online training programs and materials.  In addition, Nikki also assists in the ongoing maintenance and updating of the company's website.

Email Nikki

 

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Lori Stuckert, Sales & Administrative Assistant

Lori joined Grandy & Associates in 2016.  She is reponsible for the day-to-day administrative operations including; but not limited to; following up with all participants of the training sessions, publishing our monthly eNewsletter, as well as publishing & transmitting all of the email marketing campaigns for the purpose of informing companies of upcoming training and other opportunities to make them more profitable.

Email Lori

 

Rachel Rasmussen

Rachel Rasmussen, Administrative & Marketing Support

(Rescue Desk Virtual Assistant Services)

Rachel has been working with the Grandy Team since 2009.  She coordinates newsletters and email marketing campaigns, manages social media, and makes sure our clients are up-to-date with the latest resources, tools, and content that helps them to become more profitable.

Email Rachel