INSTRUCTOR-LED ONLINE TRAINING
Building a profitable and successful contracting business can be overwhelming. With real-time delivery in a live, online format, our Instructor-Led Online Training lets you communicate with instructors and collaborate with fellow learners just like a traditional classroom setting.
Your Instructor – Jordan LeClaire
Most companies are having trouble finding good people and keeping the good people they have. Your company culture is the glue that keeps your good people and attracts top talent. But what is great company culture? In this 1 afternoon class, we will define culture and walk you through 8 company culture profiles. When this class is over, you will gain:
- A better understanding of what company culture is
- Identify your company culture strengths and weaknesses
- Receive helpful tools and tips on how to improve your company culture
Our next class is:
May 20, 2026
Class runs from 12 pm - 4 pm CT
$295.00
Your Instructor – Ric OSullivan
Having an effective Service Department is more than dispatching calls, fixing equipment and keeping customers from complaining – It’s also an important profit center for your business! In 1 afternoon, we will cover different aspects that an effective Service Manager should be aware of.
- Key Performance Indicators
- Maintenance Agreements
- Creating Lifetime Customers
- Service Department Goal Setting and Motivation
Certified for 5 hours of NATE credit.
Our next class is:
May 1, 2026
Class runs from 11 am - 4 pm CT
$375.00
Your Instructor – Bill Rozga
Over the past several years, everyone in plumbing has felt the effects of the labor shortage in our industry. Due to the lack of qualified plumbers, more people are being hired by contractors with little to no experience.
The goal of this program is to provide you with a conversational knowledge of the plumbing industry. Whether you are working the service counter, answering the phone at a local dealer or an inspiring plumber, this class will be a spring board to a successful career in the plumbing field.
- Explaining plumbing terminology and acronyms
- Identifying key components in a plumbing system
- Understanding what makes up the full plumbing system
- Safe plumbing practices