Individual Online Courses
Why Choose Individual Online Courses?
Today’s contractors need training that fits around busy schedules—not the other way around. Our individual online courses allow employees to learn at their own pace while continuing to serve customers and support daily operations.
Whether you’re onboarding new hires, developing managers, or strengthening technical and business skills, every course is designed to deliver practical knowledge that can be applied immediately.
With expert-led instruction, your team can continue growing without the time and travel commitments of traditional classroom training.
Explore Our Individual Online Courses
These standalone courses offer an in-depth look into targeted subjects and include additional resources. Our offerings include:
- HVAC Onboarding: A foundational onboarding program for ALL new employees entering the HVAC industry.
- HVAC Onboarding Parts: Designed for HVAC distributors to give new hires a solid grasp of HVAC system components.
- DISC: Improve communication, manage conflict, develop employees, and hire the right talent. Each package includes Team Assessments and course(s).
- QuickBooks Operations: Build QuickBooks online proficiency, financial clarity, and a strong operational foundation. Purchase individually or in a bundle.
- All
- DISC
- Onboarding
- QuickBooks
- Bookkeeper
- CSR / Dispatch
- Installer / Tech
- Manager
- Owner
- Sales
How it works
How It Works
Choose the courses that fit your goals, complete them on your schedule, and apply practical strategies that create measurable improvements in your business. Continuous learning has never been more flexible or actionable.
Browse Our Course Offerings
Explore our collection of individual online courses and choose the topic that best matches your role, goals, or current business challenges.
Learn at Your Own Pace
Access your courses online from anywhere and complete lessons when it works best for your schedule. Pause, resume, and revisit content whenever you need a refresher.
Apply What You Learn
Turn new knowledge into action by implementing the included resources, improving daily performance, and building stronger habits that contribute to long-term business success.
Our Impact
The Difference Grandy & Associates Courses Make
Equip your team with the knowledge and confidence needed to deliver professional, consistent customer service every day.
Ready to Start Learning on Your Schedule?
Explore Our Individual Online CoursesWhat You Can Expect
What You'll Learn
The Goal
Course Format
Course Offerings
The Potential Benefits
- Flexible scheduling for individual online courses.
- Structured HVAC onboarding individual online courses.
- DISC course for improved communication and teamwork.
- Build stronger leadership, customer service, and business management skills.
- Develop consistent processes across every department.
- Increase employee confidence and day-to-day productivity.
- Support long-term career growth for team members.
- Create a culture of continuous learning without disrupting operations.
- Reduce training costs compared to traditional classroom-only programs.
- Strengthen your business with employees who are always learning.
Busy Schedule? Your Training Should Work Around It
Finding time for employee development isn't easy when you're managing technicians, customers, scheduling, and daily operations. That's why individual online courses allow your team to learn whenever it fits their schedule—without sacrificing productivity or customer service.
The Risks of Not Investing in Ongoing Training
- New employees take longer to become productive.
- Inconsistent processes create avoidable mistakes and callbacks.
- Leadership gaps slow business growth and decision-making.
- Poor communication impacts teamwork and customer satisfaction.
- Employees feel unsupported and are more likely to leave.
- Technical and business skills become outdated.
- Business growth stalls because your team isn't developing with your company.
Build a Team That Never Stops Learning
Frequently Asked Questions
- HVAC Onboarding: A foundational onboarding program for ALL new employees and positions entering the HVAC industry giving a comprehensive overview of the residential systems.
- HVAC Onboarding Parts: Designed for HVAC Distributors to provide your new hires with a solid grasp of HVAC system components.
The DISC courses cover three different sciences. Our assessments give you a deeper understanding into each person’s behaviors, motivators, and skills. This multi-science approach is what sets us apart from our competitors’ single science approach.
The First Science – DISC. DISC is an acronym that stands for 4 different behavioral styles. Dominance, Influence, Steadiness and Compliance. This is NOT a personality style but a behavioral style that others can clearly see by observing. Are they extroverted or introverted? Do they prefer to work with people or tasks? Do they make quick decisions or need time to think it over? DISC shows you “how” people behave. When you line up a person’s behavioral style with the appropriate career, they will excel at their job!
The Second Science – Motivators and Driving Forces. These are the underlying things that “drive” us towards action. There are 6 motivators and they cover the areas of knowledge, utility, surroundings, others, power, and methodologies. When a person’s “driver” is being met, they will feel rewarded. If a person can line up their driving force with their career, then they will feel rewarded at the end of the day. If not, then they will seek to find that fulfillment elsewhere.
The Third Science – DNA Skills. These are the personal skills that a person has developed on the job. Things like conflict management, customer focus, project management, teamwork, decision making, flexibility, goal orientation and interpersonal skills. There are a total of 25 skills that are measured in the assessment. Knowing the skills that a person brings to the job will help you maximize their strongest skills for high performance. It will also give you an idea if any type of training might be needed. A person can improve in these skills if they are teachable and if you have the time to train them.
Gain QuickBooks online proficiency, financial clarity, and a strong operational foundation. Choose from any of our four courses:
QuickBooks Launch Lab:
This is a beginner-friendly course designed to help business owners set up QuickBooks Online the right way from the start. You will learn how to get organized, choose the right subscription, configure your account settings, connect your accounts, and understand the key setup features that create a strong bookkeeping foundation. The course also walks you through essential setup areas including sales tax, your Chart of Accounts, Products and Services, and business file organization. By the end, you will have a clean, confident starting point that makes managing your books easier, less stressful, and more accurate.
QuickBooks Pro-Tools Kit
This is a hands-on course designed to help business owners confidently manage the day-to-day work inside QuickBooks Online. You will learn how to handle client and vendor activity, process transactions correctly, manage bills and expenses, record payments and deposits, and use tools like recurring transactions and projects. The course also walks you through key bookkeeping functions such as bank feed management, journals, reconciliations, and inventory-related transaction processes. By the end, you will have a stronger command of QuickBooks and a more accurate, organized system for keeping your books up to date.
QuickBooks Beyond the Numbers: Unlocking Your Financial Statements
This is a practical course designed to help business owners understand what their financial reports are really saying. You will learn how to read key statements like the Profit and Loss, Balance Sheet, Cash Flow Statement, Accounts Receivable, and Accounts Payable reports with greater clarity and confidence. The course also walks you through important financial ratios so you can spot trends, identify red flags, and better understand the financial health of your business. By the end, you will be able to look beyond the numbers on the page and use your reports to make smarter, more informed business decisions.
QuickBooks: SOP & Workflow Mastery
This is a practical course designed to help business owners build clear, repeatable systems that reduce chaos and create consistency. You will learn the difference between SOPs, workflows, and checklists, how to structure each process with triggers, steps, and proof, and how to create routines that actually work in real life. The course also shows you how to maintain, improve, delegate, and scale your systems so your business does not rely on memory, urgency, or constant follow-up. By the end, you will have a stronger operational foundation that helps your team stay organized, accountable, and confident.