Having an effective service department is more than dispatching calls, fixing equipment, and keeping customers from complaining. It’s also an important profit center for your business! Each lesson covers a different aspect that an effective Service Manager should be aware of.
There are a total of 8 lessons, ranging in length from 30 – 60 minutes.
This course has been certified for 8 credit hours of NATE credit.
Please email sophia@grandyassociates.com with your name and NATE ID to request credit after completion.
Click on the Lesson 1 title below to access the videos.
